Delivery information

Order flowers online

Sending flowers can be so easy: After you have made your selection on one of our main pages such as "Send a bouquet of flowers" and chosen your desired delivery date, our flowers and plants are prepared for dispatch. This happens the day before your desired delivery date. Would you like to send flowers to a different delivery address? No problem! If you want to make others happy, simply enter the delivery address of the recipient of your choice. All of our items are delivered by our shipping partner DHL. We can currently send flowers to delivery countries Germany, Belgium and the Netherlands.

Our shipping partner

The orders are delivered by our shipping partner DHL in Germany, the Netherlands and Belgium.

Desired delivery date

When ordering flowers, you can specify a desired date for the delivery of your flower order. Orders for delivery in Germany, the Netherlands or Belgium are sent by DHL the day before the requested delivery date.

* No delivery on public holidays.

Shipping methods

Standard delivery in Germany by DHL parcel:

Please place orders no later than the day before delivery by 3:00 p.m. 
Shipping the day before the desired delivery date. Delivery time: 1-2 working days. Delivery on the requested day is not guaranteed.

Express delivery in Germany by DHL Express:

Please place orders no later than the day before delivery by 1:30 p.m. 
Premium delivery by DHL Express. Delivery on the desired date guaranteed.

Shipping costs for flower delivery in Germany:

Please note that delivery of bulky items may take 2-7 working days. It is not possible to combine items with different shipping methods. For orders from different product groups (bouquets, indoor plants or XXL plants), please place a separate order.

Standard delivery in other countries by DHL parcel:

• At the moment we ship to Begium and the Netherlands
• Please place orders no later than the day before delivery by 5:00 p.m.
• Shipping the day before the desired delivery date. Delivery time: 1-2 working days. Delivery on the requested day is not guaranteed

Delivery days

The desired delivery date can be selected for the coming days:

Delivery days: Tuesday, Wednesday, Thursday, Friday, Saturday

Delivery to private addresses:

When delivering the order to a private address, it must be ensured that the recipient's name is clearly marked on the bell and on the mailbox. Otherwise our shipping partner cannot deliver the order. Important: If the recipient is not found, the delivery will be made to the neighbor or the shipment will be taken to a post office for collection. When shipping by DHL Express, a new delivery takes place on the next working day.
Please note that no parcel store, post office box or packing station can be specified as the delivery address.

Delivery to business addresses:

Deliveries to business addresses are possible. For deliveries to a business address, the name of the company / business and the name of the recipient must be specified when ordering. If the name of the company / business is not given, but it is still a business delivery address, the order may not be able to be delivered. Please note that some companies do not accept parcel shipments on Saturdays.

Delivery to a hospital / rehabilitation or spa facility:

Deliveries to patients in a hospital or a rehabilitation / spa facility are generally possible. When ordering, the name of the recipient and the ward / room number must be given. If the name, the ward and / or the room number is not given, the order may not be able to be delivered. Note: If you are unsure, you should contact the gate of the respective institution before ordering.